Performance Conversations

5 Keys to Holding Great Coaching Conversations

5 Keys to Holding Great Coaching Conversations

If you have been avoiding holding a coaching or performance conversation, then grab a coffee and enjoy this week's blog. One of the most powerful motivators at work is to feel that you are progressing and contributing to meaningful work. What separates highly effective leaders from average ones is their recognition of the power of coaching. So build our confidence and lead well!

Why do we tolerate porcupines in the workplace?

Why do we tolerate porcupines in the workplace?

Nobody likes a porcupine, so why do we let them stay? Nine steps to move their behaviour up — or move them off the team. Revised August 2026, because tip nine used to tell you to shrug off a bullying claim.

You Are Having These Conversations in the Wrong Order

You Are Having These Conversations in the Wrong Order

Think about the last month. Who got the most of your attention? It was almost certainly the person causing you the most trouble. Now think about your best person. How much time did they get? Most leaders spend the bulk of their attention on the bottom of the team and almost none on the top, which means the person who most repays it receives the least. Quint Studer's model says start at the top, and the order does the work.

The Keys to Holding Great Coaching Conversations

The Keys to Holding Great Coaching Conversations

Someone is not delivering. Before you ask a single good question, work out which of three problems you are actually looking at, because coaching the wrong one makes it worse.