What that looks like

Sometimes it's a program. Sometimes it's a competency framework a whole industry ends up using. Sometimes it's two hours with one leader who's about to lose their best person.

And sometimes it's saying the training won't help, because the people aren't what's broken.

Twenty-eight years of working that out first. It's why the things we build are still running years later, and why clients keep ringing back with the next one.

Maria-Jane (MJ) Satterthwaite

FOUNDER + DIRECTOR

Facilitator | Team Engagement Specialist | Coach | Assessor

I've spent twenty-eight years watching what happens after the workshop.

That's the part most people in this industry never see. I've seen it in hospitals, police stations, depots, worksites, venues and substations, and it taught me the thing that shapes everything I do now: people don't struggle with the concept. They struggle at the moment they have to use it, in front of someone, on a bad day.

So that's what I design for. I write leadership and management qualifications that registered training organisations deliver, and I build frameworks that survive contact with a real roster, conversations people can actually have, and tools they'll still reach for next year.

The rest of the work happens one to one. A leader who can't work out why the same approach lands with one person and fails with the next. Someone about to lose their best performer. Someone who's been told to change something about themselves and doesn't know where to start. Hogan, DISC and Belbin give me three ways to see them clearly. What they get from me is someone who'll say the thing out loud, then stay while they work out what to do about it.

I started Scope Vision in 1997. Many of the clients I began with are still here, which is the only measure of this work I've ever fully trusted.

Bachelor of Commerce (Accounting). Post Graduate Diploma of Education (Training and Development). Fifteen VET qualifications across leadership, management, marketing, hospitality and work health and safety. Accredited in Hogan, DISC and Belbin Team Roles.

Joanne Viegas

GENERAL MANAGER

Administration and Quality Assurance | Assessor

I'm the reason things actually happen on time.

MJ designs the work. I make sure it lands: the planning, the logistics, the follow-up, the hundred details that decide whether a program runs beautifully or falls over in week three. I'm often the person you'll deal with between sessions.

I also assess participants and coach them through it, which means I see the same thing MJ does from a different angle — who's applying it, who's quietly stuck, and who needs a conversation before they give up on themselves.

Qualifications in Project Management, Training and Assessment, Business Management and Marketing..

Catherine Lech

MANAGING FOOD SAFETY

Food safety systems | HACCP | Certified organic auditing

Catherine runs Managing Food Safety, a food science and technology consultancy, and has advised Scope Vision clients since 2005.

Her work covers what food handlers need to know to keep food safe, plus work health and safety for manufacturers and food service. She's contracted by ACO Certification Ltd to conduct certified organic audits.

Clients across metropolitan and regional WA include D'Orsogna, Quality Produce International, Brightwater Care Group, Swan Care Group and South Metropolitan Health Service.