The mind is not a vessel to be filled, but a fire to be ignited. Our workshops increase confidence, productivity and profitability in people, teams and businesses. Some of the programs we champion for our valued clients are:
EQUINE ASSISTED LEADERSHIP
With a focus on improving communication, enabling leadership capabilities and building strong interpersonal relationships, Horse Play facilitates learning, change and increased awareness in both individuals and teams.
Competent to Confident
SERVING EVERY CUSTOMER SAFELY
As a licensed venue manager, you know it’s essential to present a safe, well-managed and enjoyable premise.
Sure, you’ve ensured your staff have the correct certification but are they confident in dealing with intoxicated or difficult patrons? Enough is enough!
Don't Risk it!
BULLYING DISCRIMINATION & HARASSMENT
Don't Risk it! encourages awareness. Breaches in legislative and company requirements can potentially impact on business operations when staff gets things wrong. You don't want to risk unacceptable behaviour in your workplace.
Planning for Success
PRODUCTIVITY & PLANNING
Integral to the success of any business, or team, is the ability to be able to look forward and plan. If you suffer from procrastination, know you should be more productive and always fail to achieve, then Planning for Success is the answer to your pain.
I’s on the Future
BUILDING RESILIENCE - INNOVATION & CHANGE
Now more than ever business requires its management team to think differently. Doing business the way it was always done is no longer a guarantee that you will be in business tomorrow. Tough times don't last; Tough people do. Developing resilience in people who embrace change is the key to survival.
Building & Leading
TEAM DEVELOPMENT & PERFORMANCE
Evoke success in your teams; turn people, your company’s greatest asset, into members of high performing teams.
Create a passionate team culture, develop leadership capabilities and increase accountable behaviour. When a team can imagine, create and achieve; results happen.
Developing Your Team
TEAM DEVELOPMENT & GROWTH
Knowing when to lead and when to not! Developing Your Team examines 4 personal and team development theories: Hersey and Blanchard’s Situation Leadership® model, Blanchard's One Minute Management philosophy, Belbin Team Roles and Learning Styles. Knowing how to build and develop individuals is the only way to create a formidable team.
The Secret of Excellent
YOUR CUSTOMER SERVICE EXPERIENCE
Best practice organisations do not accept that customers should experience exceptional service infrequently and work hard to ensure that every ‘moment of truth’ (or every single interface point with a customer) creates a good impression. Knowing how your business feels from the customer's perspective is the first place to start to improve your customer experience. Even if your customer is an internal one!
Awaken the Leader Within
Influencing and developing capabilities is one of the most important roles of leaders. This comprehensive program focuses on developing leadership capabilities in frontline managers. Designed as a series of interactive workshops, learners explore a variety of leadership and management concepts adding valuable tools and skills to their leadership toolbox.
Coaching is the universal language of change and learning.
Business & Executive Mentoring
ONE HOUR MENTORING SESSION
This one hour mentoring session focuses on growing your leadership and management capabilities, allowing you to in turn develop your team, fostering achievement and results.
DISC Profile Mentoring
TWO HOUR MENTORING SESSION
This two hour mentoring session maximises the impact of your profile results, introducing the mentoree to DISC profiling methodologies.
Couldn't find what you were looking for?
We can customise any of our programs to suit your specific needs. Contact us using the form adjacent and we'll get back to you shortly with a reply.