Building and leading a winning team

• Five key ingredients of a winning team

• Creating team direction and vision

• Creating team values and ethics

• Developing and maintaining team trust

• Exploring team celebration

• FISH; catch the energy, release the potential

• Strategies for enabling effective performance

• Blanchard’s One Minute Management principles

• Dealing with conflict productively

DISC: Understanding communication preferences

• Reading and interpreting your DISC profile

• Putting your behaviours into action

• Your value to the organisation

• Checklist for communicating

• Don’ts on communicating

• Communication tips for the different styles

• Creating an ideal environment

• Perceptions; how people see you

• Understanding your natural and adapted style

• Keys to motivating

• Keys to managing

• Areas for improvement

Leadership capabilities of the 21st Century Manager

• What’s needed in your toolbox?

• Inventories to explore your current capabilities

Acceptable and unacceptable behaviour

• Managing business risk through gaining an understanding of Equal Employment Opportunity (EEO) and the impact it has on a company’s brand and continuity of operations

• Discrimination through the eyes of children undertaking a social experiment in the 1970’s

• The impact of harassment and discrimination in the workplace and explore how to prevent it

Mastering personal effectiveness

• Identifying your current personal effectiveness challenges

• The relationship between time, stress and you

• Techniques to improve your personal effectiveness

• Mastering the art of planning with the guidance of three philosophies:

  • The Pareto principle

  • The 7 habits of highly effective people; and

  • How to eat a frog!

Learning styles

• Determine your preferred learning style

Belbin team roles;

• Select, perfect and project a performing team; exploring Belbin’s 9 team roles

Creative thinking and problem-solving in action!

• Apply concepts and tools to solve and explore current problems or opportunities:

  • De Bono 6 Hats Thinking

  • Johari window

  • 5 Why’s

  • Fishbone; Cause and Effect

  • Decision matrix

Diagnose your team using Blanchard’s Situational Leadership model

• Core competencies of a Situational Leader

• Partnering for performance; the Situational Leadership model

• Diagnosis the first step

• Understand the 4 Leadership Styles

• Match Leadership Style to Developmental Level